Terms of Service

Draft pending attorney review. These Terms are a plain-English draft prepared for review by a licensed attorney before public reliance. Use them as a description of how we operate; defer to any superseding signed Terms on the same surface.

These Terms of Service (“Terms”) govern your access to and use of the ImFiledwebsite and document preparation service (“Service”). By using the Service you agree to these Terms.

1. What we are (and what we are not)

ImFiled is a document preparation service, not a law firm. We do not provide legal advice, legal representation, or legal counsel of any kind. The attorney on our review network reviews documents for completeness and accuracy only, and does not represent you or provide legal advice. For legal advice on your specific immigration situation, please consult a licensed immigration attorney.

2. What the Service is

The Service prepares a USCIS Form I-130 filing package from information you provide. The deliverable includes:

• The completed Form I-130 (and Form I-130A where applicable)
• A personalized document checklist based on your relationship type
• A submission-ready package assembled in the order USCIS expects
• Filing instructions including the USCIS mailing address
• Completeness review by a licensed immigration attorney on our review network
• Status updates throughout your case

Completeness review confirms that your package contains every required form and document and that each form is filled inconsistently. It does not constitute legal advice, does not create an attorney-client relationship, and does not constitute legal representation. You file your package with USCIS directly.

3. Your responsibilities

• Provide accurate, complete, and truthful information at intake and throughout the process. Materially false information may render your filing invalid and may have legal consequences.
• Upload supporting documents that are authentic and that you have the right to share.
• Review the completed package for accuracy before submitting it to USCIS. The final review is yours.
• Submit the package to USCIS yourself. We do not file on your behalf.
• Pay USCIS government filing fees separately. Government fees are set by USCIS and are not included in our Service fee.

4. Eligibility and complex cases

Our intake process screens for case complexity. If your situation involves immigration court history, prior removal orders, certain criminal history, or other complications, we may require an attorney pre-screening consultation (offered at a separate fee) before proceeding. Some cases require full legal representation and are outside the scope of the Service — in those cases we will decline to prepare documents and refer you to seek counsel.

We currently offer the Service to U.S.-based petitioners filing I-130 for an immediate relative (spouse, parent, unmarried child under 21). We do not currently serve petitioners in California, Florida, Nevada, New Jersey, Oregon, or Washington while we complete state-specific registration. The intake will decline these states.

5. Fees and refunds

The Service fee is a flat fee disclosed at checkout. The fee includes all components of the Service described above. There are no upsells at checkout or downstream.

Refund eligibility. We refund in full if:

• You change your mind before our reviewing attorney begins working on your case (typically the first 24-48 hours after payment).
• USCIS rejects your I-130 filing because of an error in document preparation caused by us. We will work with you to correct and re-file at no additional Service fee; if you prefer a refund, we will provide one.

Refund exclusions. Refunds do not apply to:

• Denials by USCIS on legal or eligibility grounds.
• Rejections caused by information you provided that was inaccurate, incomplete, or untruthful.
• Rejections caused by supporting documents you failed to provide.
• Changes in USCIS policy or law after we delivered your package.
• Government filing fees paid directly to USCIS (those are never refundable by us).

We may issue discretionary partial refunds in circumstances outside these rules. Such refunds are not precedent and do not modify these Terms.

6. No legal advice, no representation

Nothing we provide — including the completed package, the checklist, the filing instructions, the attorney completeness review, or any communication with our staff or with the attorney onour review network — constitutes legal advice. We do not represent you, and using the Service does not create an attorney-client relationship with ImFiled or with any attorney on our review network.For legal advice about your specific situation, consult a licensed immigration attorney directly.

7. Privacy

Our Privacy Policy describes how we collect, use, and share information. By using the Service you also agree to that policy.

8. Acceptable use

• You will not use the Service to prepare fraudulent, misleading, or materially inaccurate filings.
• You will not submit content that infringes another person's rights or violates applicable law.
• You will not attempt to interfere with, disrupt, or reverse engineer the Service.
• You will not use the Service on behalf of a third party as if it were yours, unless that third party has given you authority to act on their behalf and the relationship is fully disclosed in your intake.

9. Intellectual property

The Service — including its software, content, design, and compilation of materials — is owned by us and protected by intellectual property law. You retain ownership of the information and documents you upload, and you grant us a limited, non-exclusive, worldwide license to use them solely to provide the Service to you and to comply with our legal obligations.

10. Disclaimers

The Service is provided “as is” and “as available.” We disclaim all warranties, express or implied, to the maximum extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose,and non-infringement. We do not guarantee that USCIS will accept, approve, or process any filing on any particular timeline.

11. Limitation of liability

To the maximum extent permitted by law, our aggregate liability for any claim arising from or related to the Service will not exceed the fees you paid us in the twelve months preceding the claim. We will not be liable for indirect, incidental, consequential, special, or punitive damages. Some jurisdictions do not allow these limitations; in those jurisdictions our liability is limited to the maximum permitted by law.

12. Indemnification

You agree to indemnify and hold ImFiledharmless from any claim, loss, or expense (including reasonable attorneys' fees) arising from your misuse of the Service, your provision of inaccurate or unlawful information, or your violation of these Terms.

13. Governing law and venue

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-law rules. Pennsylvania is the state where ImFiled operates. You agree to the exclusive jurisdiction of the state and federal courts located in Pennsylvania for any dispute arising from these Terms or the Service, except where a state-specific consumer-protection statute gives you the right to file in your home state.

14. Termination

You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms, if your use creates legal or reputational risk for us, or if the Service is discontinued. If we terminate your access through no fault of your own and you have not yet received your completed package, we will refund your Service fee.

15. Changes to these Terms

We may update these Terms from time to time. The “Effective” date at the top reflects the most recent revision. Material changes will be announced via email to customers with active cases. Continued use of the Service after an update constitutes acceptance of the revised Terms.

16. Contact

Questions about these Terms? Reply to any email from us, or contact us at the address listed on our site. We aim to respond within 5 business days.